Airworthiness Certification (AWC) Applicant Portal Online Help Overview

The user assistance or online help system for Airworthiness Certification (AWC) - Applicant Portal application contains all essential information required for a person to make full use of this AWC portal application. You access the AWC online user help at any point in time during the use of this AWC portal application, see Accessing AWC Applicant Portal Online Help. The AWC online user help system is the primary resource for the Airworthiness Certification (AWC) - Applicant Portal application user procedures and reference information.

See also:

Getting Started with AWC Applicant Portal Online Help

Purpose and Scope

The purpose and scope of the Federal Aviation Administration (FAA), Aviation Safety Knowledge Management Environment (ASKME) Program, Airworthiness Certification (AWC) Applicant Portal Online User Help System is to provide a description of the AWC portal functions and capabilities, contingencies and alternate modes of operation; and step-by-step procedures for system access and use. The online help serves as a user assistance tool for the AWC Applicant Portal application external end-user. The content of the online help is also contained within the AWC Applicant Portal User Guide. These two resources serve as a supplementary reference tool for AWC Applicant Portal training. Access to specific AWC screens and functions is controlled by person access roles and responsibilities. In accordance with these and other access restrictions such as data access controlled by assigned AWC Applicant Portal user access levels, some topics within this help are applicable only to users with specific roles or access levels and are so noted where appropriate.

AWC Applicant Portal Online Help Organization

The primary purpose of the online help is to provide you, the Airworthiness Certification (AWC) Applicant Portal application user, with assistance in the performance of AWC Applicant Portal functions. The online help is also intended to provide you with additional information related to the AWC Applicant Portal application, such as operating concepts and processes. The AWC Applicant Portal online help system is structured as follows:

  1. The Welcome page provides the welcome text for the AWC Applicant Portal online help, and provides links to the online help system top-level topics.
  2. The Introduction topic provides hotlinks to general information for the AWC Applicant Portal application and the system overview.
  3. Chapter 1, Application Access, provides detailed information for the user access levels and controls for using the AWC Applicant Portal application.
  4. Chapter 2, General Application Information, provides user procedures common to using the AWC Applicant Portal application. Additionally, this chapter provides hotlinks to the system-wide design of the application pages, and the application page navigation and menus.
  5. Chapter 3, User Procedures, provides detailed information and procedures for working with the AWC Applicant Portal system functions.
  6. Chapter 4, Accessing & Using AWC Online Help, provides the AWC online help system summary, or overview. Additionally, this chapter provides the instructions for accessing the online help system, and the getting started with online help topic which provides hotlinks to introductory topics, general application features, user procedures and administration.
  7. Chapter 5, Glossary, provides hotlinks to the AWC Interfaces, Terms & Definitions, Acronyms & Abbreviations and System Generated Notifications.

AWC User Support Points Of Contact

For Airworthiness Certification (AWC) User Assistance, contact the IT Services & Support at 1-844-FAA-MYIT (1-844-322-6948) or send an Email to helpdesk@faa.gov.